Increase rider satisfaction with a more reliable transit system
TripShot's Reservation feature allows riders to reserve a seat on a Fixed Route vehicle, providing them an increased level of security and trust. Transit administrators can also utilize this feature to plan trips and shape new routes based on the demand they see, resulting in better capacity management.
Fixed Route Reservations shift how transit managers handle capacity by providing complete operational awareness. Over time, detailed origin and destination data can shape route design to be more rider-focused and increase capacity. Reservations can also help paratransit programs serve a new, tech-comfortable generation of riders who have embraced ride-sharing modes and methods.
The TripShot rider app empowers riders to manage their entire mobility experience without requiring administrative approval or oversight. Riders can book and manage their reservations directly, view shuttle schedules and locations, and create, edit or cancel a single reservation or recurring reservations.
Reservations bring deeper insights into ridership analytics to assist in planning service and identifying riders when needed. Admins will enjoy the possibility for any route built into TripShot to have an option to require reservations, custom configuration of maximum seat capacity at the route or ride level, and confirmed or standby reservation lists.
Reservations bring transit systems into the future of transportation demand management. Collect more data, plan transit services with increased awareness and enable riders to take control of a changing transportation landscape with reservations.