Powering automated, ranked and user-friendly commuting
TripShot’s FlexRide feature is all about bringing together the efficiency of fixed route transit with the convenience of on-demand transportation and moving commuters with more predictable shared transportation options. The FlexRide waitlist furthers convenience, by giving riders trip ranking options and dynamic updates designed for an optimized rider experience and administrative efficiency.
If there isn’t space available for a riders preferred FlexRide trip, TripShot’s FlexRide Waitlist makes it easy for riders to join a waitlist and rank their preferred options for other trips. Riders can see where they are in the queue, allowing them to determine how likely they are to get a seat on that route. On the backend, TripShot will automatically update the rider’s status when other riders cancel or space becomes available. This helps riders secure the best available travel option and maximizes vehicle utilization for administrators.
The FlexRide waitlist means more time savings for transportation professionals. Automated waitlists minimize administrative tasks, empowering staff to focus on more strategic work and improving the transportation system. Batch scheduling and automated updates provide valuable data insights. This data can be used to make informed improvements and adjustments to your transportation program
Riders can now self-serve by managing their waitlist requests within the TripShot Rider App. This makes the process more user-friendly and reduces friction between managing and approving waitlist requests.
The FlexRide Waitlist means an enhanced user experience. A typical workflow within the TripShot Rider App includes:
Streamlining waitlists and their administrative burden provides a more efficient and fair ranking system while supporting administrators and creating a more responsive transportation system.
Because of FlexRide waitlist, administrators can focus more on strategic work like making data-driven decisions for route optimization, elevating service quality and improving the overall transportation experience for everyone.
Ready to talk more about the FlexRide waitlist? Contact our sales team.