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Service Modes

Fixed Route

Powerful Dispatch Control

Ease & Flexibility

Control multiple and all major fixed route systems from a single platform and stop dealing with multiple legacy systems with their own controls and behaviors.

Dynamic Optimization

Generated recommendations and fluid reconfiguration provides the ability to quickly pivot services and routes and customize to meet the ever-changing needs of riders and the community.


Our fleet management software has an adaptive platform that makes it easy to expand beyond fixed route applications and deliver more mobility services.

Real-time Monitoring

Alerts and real-time data provide dispatchers with the constant actionable intelligence to make informed decisions.


True-Time® Accuracy

True-Time® allows TripShot to provide real-time GTFS-RT location data to managers, drivers, and riders.

Accessible Data

Data from all fixed route sources such as GTFS static and real-time feeds are automatically generated out of the box, readily available for use, and owned entirely by the transit provider.

Integrated Rider App

Riders get the True-Time® vehicle and route information they need with the power to book, board, and pay all from a single app.

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Service Modes

On Demand

Superior Simplicity

Automatic Dispatching

Automate and customize on-demand dispatching to seamlessly match drivers with riders by location and available seating.

Easy Scalability

Our dispatcher-friendly platform controls on-demand, fixed-route, and all other major functions from a single source making it easy to prepare for future needs and add services quickly.

Request Pooling

Customize how your mobility ecosystem performs with individual and pooled rides to suit user needs.

Automated Reports

Provide your organization with insights about your ecosystem's performance with key metrics on riders, drivers, and requests.

Standout Safety

Health Safety Updates

Request, pooling, and seating feature changes driven by public health guidelines allow organizations to show riders their commitment to safety in app.

Rider Security

Riders can be put at ease by clear, simple vehicle and driver details made available before pick up.

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Service Modes


Confidence in Capacity

Capacity Management

Monitor passenger volume to ensure rider safety and comfort, while also reducing boarding friction to keep riders separated.

Proactive Planning

Scheduling and planning in advance allows vehicles and drivers to be reassigned based on which routes are filling up.

Enhanced Rider Experience

Full Rider Control

Riders can setup recurring reservations and manage future reservations individually in a native trip planner.

Ridership Tracking

Confirm when riders have physically boarded vehicles and can be counted in reporting.

Seamless Integration

Safety & Security

Easily implemented and managed solutions for adhering to changing public health guidelines help build rider trust and generate confidence.

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Complete Control

Fully Integrated

Dashboards for our fleet management software are platform native to TripShot, requiring no separate programs or integrations to keep information at your fingertips.

Fixed-Route Monitoring

Simple and easy-to-use fixed-route-specific information can be surfaced as alerts for nearly everything you need to know as a dispatcher or manager.

On Demand Metrics

See where your riders are, what they are requesting, and how your ecosystem is performing when making on-the-fly decisions.

Ultimate Visibility

Data Visualization

Analytics are made easy to view and digest for quick calls and long-term decisions about your ecosystem.

Robust Filtering

Our dashboards can filter all types of information and data, from on-time performance and service-level agreements to driver, rider, vehicle information, and more.

Exportable Data

Whether connecting to one of our robust APIs or downloading to your own analytics tools, your data is yours at the click of button.

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Parking Management Perfected

A Unified Solution

Streamline the management of shared lots and spaces with a single platform that does it all.

Usage Reporting

Analyze parking space usage by time, type, and more.

User Experience Management

Verify lot visitors and streamline the transition between personal vehicles and your campus transit system.

Better Space Utility

Optimize unused spaces for hybrid work schedules and employees returning to the office a few days a week.

Easily Expanded Capabilities

Deploy spot sensors to enable built-in real-time capabilities for enforcement, availability tracking, and more.

Refining the Parking Experience

Easy to Understand Offerings

Offer clarity to drivers by easily adding multiple locations and individual lot details.

Visibility for Drivers

Give drivers accurate, real-time information on the number of available spaces and their types.

Self-serve Reservations

Offer drivers total peace of mind by allowing them to reserve spaces in advance.


Our partnership with a leading third-party sensor company allows for easy upgrades for real-time space occupancy monitoring and wayfinding.

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Planning & Analysis

A Look Ahead

Root Cause Analysis

Approach operational analysis top down, bottom up, and via natively collected big data, to find efficiency bottlenecks such as intersections and routes prone to cause delay.

Anomaly Detection

Know about potential service disruptions before they happen. Detect and flag deviations based on historical data for metrics such as typical travel path, ridership, travel time, and more.

Easy Scenario Comparison

Compare various scenarios on merits of impact to cost, emissions, rider convenience, and more in an isolated modeling environment before publishing changes to your operation. Single click functionality streamlines the comparison process by eliminating the cumbersome importing and exporting of information from disparate systems.

Optimization Made Easy

Platform Native

Our solution is built into the TripShot platform, ready to deploy out-of-the-box, and can leverage both previously collected institutional data, and all available True-Time™ data to model new mobility scenarios without impacting daily operations.

Activity Performance Visualization

Get a comprehensive picture of activity performance. Generate maps, charts, and tables to visualize performance for activities such as check in/DVIR, deadhead, on-trip travel, dwell, breaks, idle, and maintenance.

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Zero Complexity

Easy Implementation

Our Wallet solution runs on widely available tablets and requires no additional expensive or custom hardware to deploy.

Rider Account Management

Give riders the ability to see transactions, review ride history, and seamlessly add funds.

Commuter Benefits Management

Integrate your commuter benefits programs through APIs or existing third-party software integrations.

Deployment Flexibility

Fare Class Support

Utilize multiple fare types and track riders based on their type of fare used.

Administrative Management

Give your team the tools and account visibility to assist customers and load funds into rider's wallets.

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