4 Problems GPS Tracking Solves for Fleet Operators

Fleet operators have a difficult task – they must communicate between drivers, riders, interpret traffic data, perform route changes on the fly, keep up with vehicle maintenance, all the while ensuring vehicles are running on time, 24/7.

GPS powered transportation management software makes this easier.

An information delay of even just a few seconds can compound over the course of the day with multiple drivers and routes, which can create significant delays and inefficiencies.

A crucial component in the data collection process is the GPS tracking, which can range in the frequency of data collected from as low as every second to once 20 seconds or more. The increased accuracy of modern GPS tracking tools have provided a means to improve operation visibility and communication so that fleets are empowered with the data they need to run more efficiently with less downtime and less delays.

In this article we’ll look at four problems fleets can eliminate by upgrading to state of the art GPS tracking systems that uses real-time tracking.

Problem #1: Can’t Adapt to Changing Situations

Transit that utilizes public roads functions at the whims of traffic, nature and fellow commuters. On a near constant basis, the San Francisco Bay Area faces this issue, illustrating a disconnect between accurate information on traffic conditions, and both drivers and passengers.

By modernizing tracking and communication tools with real-time GPS tracking, live traffic data and accurate ETA reporting, fleets and dispatch teams gain access to the data they need at their fingertips to make adjustments on the fly and ensure reliable service.

Intelligent alerts built directly into tracking software (such as Tripshot) notify dispatch, drivers and riders with timely information regarding delays, arrival times and end-to-end route planning, allowing dispatch teams to predict, react and take control of changing situations.

Problem #2: No Visibility into Driver & Route Performance

Identifying poorly performing drivers and routes is essential to maintain the quality and consistency of transportation programmes.

Without smart fleet tracking software, this process can require manual tasks such as on the spot random inspections, hours sifting through videos, or waiting for complaints from riders and drivers.

GPS tracking, backed with reporting to a SaaS tool, gives fleets the visibility to spot potential issues as they arise and even play back historical routes at second by second intervals. This can be done and both the driver and route level to ensure the information needed to make intelligent decisions is on hand when it matters most.

This real-time GPS data and historical reporting accuracy empowers fleets to continuously optimize operations for efficiency and profit.

Problem #3: Communication Issues and Delays

According to researchers from Berkeley’s Department of Civil and Environmental Engineering:

The most significant negative experiences that drove a reduction in transit use were delays perceived to be the fault of the transit agency, long waits at transfer points, and being prevented from boarding due to crowding.”

While there are many factors at play that can cause such delays, these issues can largely be put down to poor communication systems.

The communication loop between drivers, dispatch and riders can take a significant amount of time if outdated software and systems are used, such as radios, spreadsheets and manual data logging.

GPS powered software helps to solve this problem by acting as a real-time and always-on communication platform, providing access to the right information at the right time.

Live vehicle visibility is made possible with GPS tracking and allows dispatch teams to instantly know where all vehicles are at all times. This gives fleets more power than ever before to adapt to changing situations.

Modern GPS powered transportation applications such as Tripshot are built for ease of use and to work with existing devices without the need for specialized hardware.

Key features of Tripshot that are powered by real-time GPS include:

  • Advanced Reporting
    Replay historical routes with second by second data point intervals and generate report templates in just a few clicks. Pinpoint inefficiencies at the driver, vehicle and route level.
  • Robust Trip Planner
    Riders can view closest stop locations, available routes and know where they are going every step of the way with integrated walking, biking and driving directions – all within the one app.
  • SMS, Email, and Push Notifications
    Intelligent alerts at the rider, driver, route and stop level. Dispatch can prevent delays from happening and riders can set alerts so they don’t have to wait out in the cold.

With communication at the core, modern transportation software gives fleets the tools they need to reduce delays and maximize their operation capacity.

Problem #4: Unoptimized Routes Costing Time and Money

Delays in routes and inadequate reporting leads to a poor experience for riders, a headache for fleet teams and the increased likelihood of heavy fines for non-compliance.

As new regulations are implemented, fleets must be are aware of and have measures in place to ensure compliance. What this usually means is sifting through government supplied maps, spreadsheets of data and manually advising drivers and dispatch operators, which takes time on an ongoing basis.

This is where GPS tracking software can do the heavy lifting.

Utilizing compliancy features of GPS tracking software enables route development teams and drivers to meet requirements of local and federal regulations, including SFMTA’s Commuter Shuttles Stop Data and Arterial Roads requirements.

Compliance features must allow fleets to manage and report on SFMTA stops in real-time, view SFMTA non-arterial roads on a map, add vehicle weight and length to determine street restrictions, and get real-time alerts when a vehicle travels down a non-arterial street.

Tripshot has built all of these compliancy features (and more) right into the app. By reducing the dependency on fleets to have compliancy knowledge, Tripshot saves time and reduces the risk of costs associated with non-compliance.


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